A survey of “rich Americans” by the Harrison Group found that 63% had lost faith in financial institutions. So how do we build trust? We believe that the underlying mechanisms of the solution must lie in customer education. Customer education not only means transparent fees, but also education of the products, strategies and risk-reward tradeoffs.

The Investment Funds Institute of Canada (IFIC) is hosting a financial literacy forum in Toronto. Forum organizer and IFIC vice president Pat Dunwoody believes that “investor education is needed to restore confidence in the global financial markets.”